Service desk & Monitoring
24/7 monitoring for reliable infrastructure
Our dedicated monitoring team is available around the clock to ensure your infrastructure remains in safe hands, even after you’ve left for the day. Using advanced tools, we keep a real-time watch over your systems and environments, allowing us to detect and address alerts immediately.
We actively work with automation and optimization, meaning many alerts are handled automatically without you even noticing. For more complex incidents, our Swedish speaking team has extensive expertise across various operating systems and tools and can resolve most issues independently.
Complete control over our systems
Through monitoring, we maintain full visibility of our underlying infrastructure, including networks, IBM i/Power, Linux, and Windows servers. The monitoring team works closely with our other technical specialists. Comprehensive monitoring, combined with internal communication, ensures that we have complete control and can guarantee high performance and security in our own services.
Secure and optimized operations
By continuously monitoring our systems, we quickly identify potential issues and optimize operations. This proactive approach mitigates risks, resulting in a stable and secure foundation for our customers' solutions. Our monitoring is built on extensive redundancy, ensuring a reliable and secure infrastructure for us as well.
Enhanced capability for your infrastructure
Our deep understanding of our own infrastructure strengthens our ability to monitor your environments effectively. By applying the same processes, we can ensure security, continuity, and tailored solutions to meet your specific needs.
Broad monitoring capabilities
We can monitor your infrastructure using most standard protocols, such as SNMP, ICMP, and agents. In many cases, a combination is required, which can be easily configured and consolidated into a unified view for our monitoring.
Flexibility
Our solution is adaptable to your existing infrastructure, ensuring seamless integration into your environment. We offer tailored solutions to meet your specific needs, including customized measurement points, alert levels, and management, while fulfilling your unique operational and security requirements.
Security and stability in focus
With our monitoring, you can feel confident that your operations are well taken care of. We work proactively to identify and resolve potential issues, maximizing uptime and optimizing your systems and services.
Support for your needs
We provide both delivery and efficient monitoring of your cloud services and environments. Our monitoring enables rapid detection of anomalies, ensuring that the full potential of the cloud is utilized. With our monitoring capabilities, the cloud is also included in our commitment to performance, stability, and security.
Stable cloud infrastructure year-round
With our strong cloud offerings combined with expert monitoring, you get a stable and robust cloud infrastructure. We tailor the monitoring to your needs, ensuring that your cloud journey remains secure and successful—around the clock, all year long.
More than just cloud and monitoring
With our monitoring, we gain insights together that help you maximize the value of your cloud services. Through proactive analysis and trend-based alerts, monitoring supports the identification of improvement areas, optimization opportunities, and potential expansion needs. This provides deeper visibility and strategic support to help you stay ahead at all times.
Comprehensive view for hybrid environments
We provide unified monitoring of your hybrid environments, where on-premises and cloud services converge and integrate. This gives you a clear, holistic view of your infrastructure, ensuring optimal performance and rapid issue identification.
Tailored solutions for your needs
Your hybrid environment has unique requirements, and we offer extensive customization options to enable seamless monitoring between cloud and on-premises systems. We proactively work to enhance performance and maintain continuity across the entire infrastructure.
Focus on your core business
With our monitoring as your watchful eye, you can fully concentrate on your core business while we ensure everything runs smoothly. Beyond monitoring, we also bring our expertise to enhance stability and coordination across your hybrid environments.
